Telecommunications
Engagement Advantageâ„ is theÌýintegrated billing and paymentsÌýapproach from ½ðÊÀ²©ÆåÅÆ that helps you build lasting relationships by giving your telecommunications customers convenient, secure and personal billing and payment experiences.
Telecommunications customers receive and pay their bills in more ways than ever before. This requires billers to offer options that meet the demands for emerging billing and payment methods alongside traditional ones. ½ðÊÀ²©ÆåÅÆ can help you compete and provide the best customer experience with new technologies and expertise.
Our Solution
The Engagement AdvantageÌýapproach to billing and paymentsÌýallows companies to operate in a "preference-driven" landscape, where customers choose to conduct their business online, in person or by phone or mail.
½ðÊÀ²©ÆåÅÆ has processed billions of billing, payment and reconciliation transactions. We deliver the experiences customers want while helping you reduce costs and accelerate revenue collection while meeting regulatory requirements.
Simply send your data stream – one time – from any system and ½ðÊÀ²©ÆåÅÆ can:
- Prepare personalized bills
- Present printed and digital bills to customers through mail, biller direct and bank channels
- Give customers the choice to pay in person, by mail or through digital channels
- Protect your organization from financial misstatements with effective risk management and improved financial controls
Benefits
½ðÊÀ²©ÆåÅÆ offers these unique benefits:
- Create efficiencies and lower costs using one vendor for the complete billing and payment life cycle
- Provide preferred billing and payment options tailored to customer expectations
- Speed revenue collection by offering the most payment options anywhere
- Improve customer engagement with the right message in the right channel to the right customer
- Reduce regulatory compliance and security risk with one of the industry's most trusted providers
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Have a question for us?
For more information on solutions for the Billing and Payment Lifecycle and other ½ðÊÀ²©ÆåÅÆ solutions, complete the form below or call us at 800-872-7882.