Chairman of the Board and Chief Executive Officer
Frank Bisignano is Chairman of the Board and Chief Executive Officer of ½ðÊÀ²©ÆåÅÆ, Inc. (NYSE: FI), a global leader in payments and financial technology. Under his leadership the company is advancing new capabilities and accelerating its growth by coupling innovation with scale and operational excellence, bringing modern solutions to financial institutions, businesses and consumers. Today, ½ðÊÀ²©ÆåÅÆ does business in more than 100 countries, and its technology reaches nearly 100% of U.S. households. ½ðÊÀ²©ÆåÅÆ provides services to nearly 10,000 financial institutions and more than 6 million merchant locations across the globe.
½ðÊÀ²©ÆåÅÆ leads the IDC FinTech Top 100 ranking of global financial technology providers, is part of the S&P 100, and has been recognized as one of Fortune® World’s Most Admired Companies™ for ten of the last 11 years.
Bisignano joined First Data in 2013 as Chairman and Chief Executive Officer. During his tenure, Bisignano transformed First Data from the world’s largest traditional payment processor into a technology innovator, industry collaborator, and commerce enabler for the 21st century. Among his accomplishments was the development of Clover, a cloud-based point-of-sale platform for small and medium-sized businesses (SMB) that now serves more than 785,000 SMBs globally. He led First Data’s $2.6 billion initial public offering in 2015, the largest U.S. IPO of the year. In 2019, Bisignano architected the $22 billion combination of ½ðÊÀ²©ÆåÅÆ and First Data.
Prior to First Data, Bisignano was the co-Chief Operating Officer for J.P. Morgan Chase and the Chief Executive Officer of its Mortgage Banking unit. After the housing crisis, the Mortgage Banking unit reported 2012 net income of $3.3 billion, a turnaround that reversed a net loss of $2.1 billion in the prior year. Bisignano was on the frontlines of working with the federal government and other stakeholders to restart the housing market. Additionally, as co-COO, Bisignano led the integrations of Bank One, Bear Stearns, and Washington Mutual, while also overseeing global technology, human resources, real estate, operations, procurement, compliance, regulatory control and oversight, resiliency, security and safety, and general services for all of J.P. Morgan Chase’s businesses in over 60 countries.
Bisignano was the architect of multiple programs at J.P. Morgan Chase that support military personnel and their families, including the 100,000 Jobs Mission and the Institute of Military Veterans and Families at Syracuse University. In addition, under Bisignano’s leadership, J.P. Morgan Chase partnered with the Martin Luther King Jr. family in a technology-driven project to digitize all of Dr. King’s writings – the project was completed in 2012 and recognized by the King family.
Prior to J.P. Morgan Chase, Bisignano held several roles at Citigroup that included Chief Administrative Officer for the Corporate and Investment Bank and CEO of Citigroup's Global Transactions Services business, the largest securities and cash management business in the world. While CAO, he served as the firm-wide deputy head of technology and operations, a post he held during 9/11, when he deployed and ran Citigroup's business continuity plan. The plan required emergency relocation of 16,000 employees displaced by the loss of 7 World Trade Center – the largest of any company in lower Manhattan. As a result of his time at Ground Zero, Bisignano was diagnosed with throat cancer nearly a decade after 9/11.
Bisignano started his career on Wall Street and was the youngest Senior Vice President at American Express at 27 years old. A Brooklyn, New York native, he is the product of a multi-generational immigrant household where his grandfather came from Italy and fought in World War I and became a naturalized citizen.
Among a number of non-profit commitments, he serves on the boards of the National September 11 Memorial and Museum, the Mount Sinai Health System, and The Battery Conservancy; and is a member of Business Roundtable, a U.S.-based association of CEOs who use public policy to promote a thriving economy and expanded opportunities for Americans. He holds honorary doctorate degrees from Howard University, the New York Institute of Technology, St. Thomas Aquinas College and Syracuse University.
He is married with three children and resides in New Jersey.